Milagros has a passion for working closely with technical partners, sales and marketing teams. Milagros prides herself on being easy to work with, especially with those not so techno-savvy, helping them to navigate the ever-changing CRM landscape. She loves collaborating with other team members to align the best marketing practices with the company’s email marketing program. During her tenure with NDM Hospitality, she has worked tirelessly to build the company’s new CRM division, significantly enhancing its ability to serve customers and owners.
Milagros has more than 15 years of experience in the hospitality industry. Prior to joining NDM Hospitality, she held the title of Guest Services Manager for The Walt Disney Company. Earlier in her career, she served in online marketing leadership positions as a consultant for well-known digital brands such as The Tribune Media Company and CNN Digital.
While CRM project management is her primary job function by day, Milagros enjoys traveling and spending time with her husband and three kids. Milagros holds a bachelor’s degree in Computer Science and attended 1-year MBA E-commerce program at Stetson University.